Remote Support Software to Database
migration service
Trouble-free , no special know how or programming required. A complete Remote Support Software to Database data migration tool.
Remote Support Software to Database
The best Remote Support Software to Database tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the miracle happening.Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.
Connect the platforms, choose data, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.
Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Remote Support Software to Database
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Database.Next
Maintained link between object and people
When migrating your records from Remote Support Software to Database we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Remote Support Software to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to Database work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Remote Support Software to Database.
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Link Remote Support Software
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Database
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Database everything
When everything's tested, determine a quiet time with the least load on the support department and begin migrating from Remote Support Software to Database.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Database import
Our team would be more than happy to perform a customized migration if you have particular demands.
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