Remote Support Software to CS for SharePoint
migration service
Trouble-free , no special knowledge or coding required. A complete Remote Support Software to CS for SharePoint data migration instrument.
Remote Support Software to CS for SharePoint
The best Remote Support Software to CS for SharePoint tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose what data you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and enjoy the magic happening.Data completion
Move your help desk data in full to make certain that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Attach the platforms, select data, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Remote Support Software to CS for SharePoint
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in CS for SharePoint.Next
Retained relation between object and people
When migrating your records from Remote Support Software to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Remote Support Software to CS for SharePoint
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Remote Support Software to CS for SharePoint work
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Get ready
Sign up and go to our migration service.
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Connect Remote Support Software
Choose and connect your Remote Support Software support desk with HDM.
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Link CS for SharePoint
Grant access to your CS for SharePoint account.
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Describe your business needs
Let us know what parts of your migration you wish to modify
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Have your needs estimated
We'll research your case and get back to you with a total price and a scope of tasks.
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Migrate from Remote Support Software to CS for SharePoint all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your CS for SharePoint import
Our team would be more than happy to run a personalized migration if you have specific needs.
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