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Remote Support Software to ClickDesk
migration service

Trouble-free , no special know how or programming required. A complete Remote Support Software to ClickDesk data migration instrument.

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The best Remote Support Software to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support information.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, choose what you want to migrate and let the tool do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Remote Support Software to ClickDesk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in ClickDesk.

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Maintained connectivity between object and people

When migrating your records from Remote Support Software to ClickDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to ClickDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Choose and link your Remote Support Software service desk with HDM.

  • Give the right to access your ClickDesk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from Remote Support Software to ClickDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ClickDesk import

Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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