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Remote Support Software to CHERWELL SOFTWARE
migration service

Extremely easy , no special know how or programming required. A complete Remote Support Software to CHERWELL SOFTWARE data migration instrument.

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The best Remote Support Software to CHERWELL SOFTWARE tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick what goes where, when it starts, and in what order.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Apart from producing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Remote Support Software to CHERWELL SOFTWARE

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in CHERWELL SOFTWARE.

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When migrating your records from Remote Support Software to CHERWELL SOFTWARE we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to CHERWELL SOFTWARE

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to CHERWELL SOFTWARE work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Remote Support Software to CHERWELL SOFTWARE.

  • Connect Remote Support Software

    Complete the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to CHERWELL SOFTWARE everything

    When everything's tested out, determine a quiet time with the least load on the support team and start migrating from Remote Support Software to CHERWELL SOFTWARE.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your CHERWELL SOFTWARE import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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