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Remote Support Software to CallTaker
migration service

Smooth , no special skill set or coding required. A complete Remote Support Software to CallTaker data migration software.

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Your best tool for Remote Support Software to CallTaker data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose the records you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and see the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.
Easy procedure

You don’t have to bother about scripting or constantly control each record moved.

Just attach both platforms, choose what you need to migrate and allow the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is key which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to choose what goes where, when it starts, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to CallTaker

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in CallTaker.

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Maintained connection between object and people

When migrating your data from Remote Support Software to CallTaker we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to CallTaker work

  • Prepare

    Sign up and go to our migration service.

  • Connect Remote Support Software

    Choose and connect your Remote Support Software support desk with HDM.

  • Connect CallTaker

    Give the right to access your CallTaker account.

  • Express your requirements

    Let us know exactly what elements of your migration you need to fine-tune

  • Get your preferences estimated

    We'll research your case and get back to you with a price and a scope of tasks.

  • Migrate from Remote Support Software to CallTaker all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CallTaker import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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