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Remote Support Software to BSI Contact Center
migration service

Effortless , no special skill set or coding required. A complete Remote Support Software to BSI Contact Center data migration tool.

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Your best tool for Remote Support Software to BSI Contact Center data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Remote Support Software to BSI Contact Center

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in BSI Contact Center.

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Sustained connectivity between object and people

When migrating your data from Remote Support Software to BSI Contact Center we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to BSI Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to BSI Contact Center work

  • Prepare

    Sign up and go to our migration tool.

  • Pick and connect your Remote Support Software support desk with HDM.

  • Connect BSI Contact Center

    Grant the right to access your BSI Contact Center account.

  • Detail your needs

    Let us understand precisely what components of your migration you need to adjust

  • Have your preferences estimated

    We will analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Remote Support Software to BSI Contact Center everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your BSI Contact Center import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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