Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Remote Support Software to Brand Embassy
migration service

Smooth , no special expertise or coding required. A complete Remote Support Software to Brand Embassy data migration tool.

More details

Your best tool for Remote Support Software to Brand Embassy data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service details.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you need to migrate and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to Brand Embassy

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Brand Embassy.

Next

Sustained relation between object and people

When migrating your data from Remote Support Software to Brand Embassy we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Remote Support Software to Brand Embassy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Brand Embassy work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Remote Support Software

    Choose and connect your Remote Support Software support desk with HDM.

  • Give access to your Brand Embassy account.

  • Outline your business needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We shall research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Remote Support Software to Brand Embassy all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Brand Embassy import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why …

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal …

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one …

Book a Call
cancel
%s
— %s