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Remote Support Software to AzureDesk
migration service

Effortless , no special expertise or programming required. A complete Remote Support Software to AzureDesk data migration instrument.

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Your best tool for Remote Support Software to AzureDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each record moved.

Just attach both platforms, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we created a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to AzureDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in AzureDesk.

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Retained association between object and people

When migrating your data from Remote Support Software to AzureDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to AzureDesk work

  • Prepare

    Register and go to our migration software.

  • Connect Remote Support Software

    Select and link your Remote Support Software support desk with HDM.

  • Connect AzureDesk

    Give access to your AzureDesk account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you need to fine-tune

  • Have your preferences estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Remote Support Software to AzureDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your AzureDesk import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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