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Remote Support Software to Awesome Support (WordPress)
migration service

Trouble-free , no special expertise or coding required. A complete Remote Support Software to Awesome Support (WordPress) data migration tool.

More details

The best Remote Support Software to Awesome Support (WordPress) tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link your source and target, choose what you want to take to a new database and allow the system deal with the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Remote Support Software to Awesome Support (WordPress)

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Awesome Support (WordPress).

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Sustained relation between object and people

When migrating your records from Remote Support Software to Awesome Support (WordPress) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to Awesome Support (WordPress) work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Remote Support Software to Awesome Support (WordPress).

  • Fill in the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Awesome Support (WordPress)

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    When everything's tested, determine a quiet time with the least load on the support team and begin migrating from Remote Support Software to Awesome Support (WordPress).

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Awesome Support (WordPress) import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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