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Remote Support Software to Assembla
migration service

Smooth , no special knowledge or coding required. A complete Remote Support Software to Assembla data migration tool.

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Your best tool for Remote Support Software to Assembla data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to offer the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Remote Support Software to Assembla

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Assembla.

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When migrating your data from Remote Support Software to Assembla we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Remote Support Software to Assembla work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Remote Support Software to Assembla.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Assembla

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from Remote Support Software to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Assembla import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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