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Remote Support Software to Agiloft
migration service

Extremely easy , no special know how or programming required. A complete Remote Support Software to Agiloft data migration tool.

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The best Remote Support Software to Agiloft tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Link the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we designed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Remote Support Software to Agiloft

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Agiloft.

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Maintained connection between object and people

When migrating your records from Remote Support Software to Agiloft we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Remote Support Software to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Remote Support Software to Agiloft work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Remote Support Software

    Choose and link your Remote Support Software support desk with HDM.

  • Give access to your Agiloft account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your needs estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Remote Support Software to Agiloft all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Agiloft import

Our team would be more than happy to perform a customized migration if you have special requirements.
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