Remedy IT Service Management to Spiceworks
Extremely easy , no special skill set or coding required. A complete Remedy IT Service Management to Spiceworks data migration software.
Secure and ReputableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong security of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Spiceworks.
Maintained relation between object and peopleWhen migrating your records from Remedy IT Service Management to Spiceworks we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Remedy IT Service Management to Spiceworks
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Remedy IT Service Management to Spiceworks work
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Remedy IT Service Management to Spiceworks.
Connect Remedy IT Service Management
Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Spiceworks everything
When everything's tested, determine a quiet time with the minimal load on the support staff and start migrating from Remedy IT Service Management to Spiceworks.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT