Remedy IT Service Management to Faveo Helpdesk
migration service

Trouble-free , no special skill set or coding required. A complete Remedy IT Service Management to Faveo Helpdesk data migration software.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Remedy IT Service Management to Faveo Helpdesk

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your records from Remedy IT Service Management to Faveo Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Remedy IT Service Management to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Remedy IT Service Management to Faveo Helpdesk work

  • Get ready

    Register and go to our migration tool.

  • Connect Remedy IT Service Management

    Opt and link your Remedy IT Service Management service desk with HDM.

  • Connect Faveo Helpdesk

    Grant the right to access your Faveo Helpdesk account.

  • Clarify your needs

    Let us know what components of your migration you want to adjust

  • Get your requirements estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Remedy IT Service Management to Faveo Helpdesk all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Faveo Helpdesk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation
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