Remedy IT Service Management to CustomerFirst
Trouble-free , no special skill set or coding required. A complete Remedy IT Service Management to CustomerFirst data migration tool.
Secure and ReputableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in CustomerFirst.
Maintained connection between object and peopleWhen migrating your records from Remedy IT Service Management to CustomerFirst we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Remedy IT Service Management to CustomerFirst
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Remedy IT Service Management to CustomerFirst work
Sign-up and go to our migration tool.
Connect Remedy IT Service Management
Opt and link your Remedy IT Service Management service desk with HDM.
Grant the right to access your CustomerFirst account.
Detail your requirements
Let us know what components of your migration you need to tweak
Have your requirements estimated
We will analyze your application and get back to you with a price range and a scope of work.
Migrate from Remedy IT Service Management to CustomerFirst all data
Transfer all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT