Re:Desk to Oracle Service Cloud
Smooth , no special know how or programming required. A complete Re:Desk to Oracle Service Cloud data migration tool.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information
Strong privacy of your informationThe migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Oracle Service Cloud.
Retained connectivity between object and peopleWhen migrating your data from Re:Desk to Oracle Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Re:Desk to Oracle Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Re:Desk to Oracle Service Cloud work
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Re:Desk to Oracle Service Cloud.
Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.
Link Oracle Service Cloud
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Oracle Service Cloud everything
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Re:Desk to Oracle Service Cloud.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT