Re:Desk to LiveAgent
Trouble-free , no special know how or coding required. A complete Re:Desk to LiveAgent data migration instrument.
Risk-free and ReliableYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information
Strong privacy of your informationThe migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in LiveAgent.
Retained relation between object and peopleWhen migrating your records from Re:Desk to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Re:Desk to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Re:Desk to LiveAgent work
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Re:Desk to LiveAgent.
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to LiveAgent everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Re:Desk to LiveAgent.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT