96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Re:Desk to Assembla
migration service

Smooth , no special expertise or coding required. A complete Re:Desk to Assembla data migration instrument.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from Re:Desk to Assembla

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Assembla.

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Maintained connection between object and people

When migrating your data from Re:Desk to Assembla we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Re:Desk to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
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How does data migration from Re:Desk to Assembla work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Re:Desk to Assembla.

  • Complete the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect Assembla

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla all data

    When everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Re:Desk to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Assembla import

Our staff would be more than happy to run a custom migration in case you have special needs.
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