Reamaze to VCC Live
migration service

Extremely easy , no special know how or coding required. A complete Reamaze to VCC Live data migration software.

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The best Reamaze to VCC Live tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated tool

Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to pick the data arrangement, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Reamaze to VCC Live

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in VCC Live.

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Maintained connectivity between object and people

When migrating your records from Reamaze to VCC Live we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Reamaze to VCC Live

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Reamaze to VCC Live work

  • Get ready

    Register and go to our migration service.

  • Select and link your Reamaze service desk with HDM.

  • Give the right to access your VCC Live account.

  • Express your needs

    Let us know exactly what elements of your migration you would like to fine-tune

  • Get your preferences estimated

    We will analyze your application and send you with a cost and a scope of work.

  • Migrate from Reamaze to VCC Live everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your VCC Live import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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