Reamaze to UserEcho
migration service

Smooth , no special knowledge or coding required. A complete Reamaze to UserEcho data migration tool.

More details

Your best tool for Reamaze to UserEcho data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is everything which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Reamaze to UserEcho

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in UserEcho.

Next

When migrating your data from Reamaze to UserEcho we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Reamaze to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Reamaze to UserEcho work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and connect your Reamaze support desk with HDM.

  • Connect UserEcho

    Grant the right to access your UserEcho account.

  • Express your needs

    Let us know exactly what components of your migration you want to modify

  • Have your preferences estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Reamaze to UserEcho all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your UserEcho import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Book a Call
cancel
%s
— %s