Reamaze to Twilio Flex
migration service
Effortless , no special expertise or coding required. A complete Reamaze to Twilio Flex data migration software.
Reamaze to Twilio Flex
Your best tool for Reamaze to Twilio Flex data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer support information.Automated migration
Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.
Link the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Reamaze to Twilio Flex
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Twilio Flex.Next
Retained connectivity between object and people
When migrating your data from Reamaze to Twilio Flex we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Reamaze to Twilio Flex
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Reamaze to Twilio Flex work
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Prepare
Sign-up and go to our migration tool.
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Connect Reamaze
Select and link your Reamaze service desk with HDM.
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Connect Twilio Flex
Grant the right to access your Twilio Flex account.
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Detail your needs
Let us understand precisely what elements of your migration you need to adjust
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Get your needs estimated
We shall research your case and send you with a price range and a scope of work.
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Migrate from Reamaze to Twilio Flex everything
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Twilio Flex import
Our staff would be more than happy to run a custom migration if you have specific demands.
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