Reamaze to Trakdesk
migration service

Effortless , no special expertise or coding required. A complete Reamaze to Trakdesk data migration tool.

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Your best tool for Reamaze to Trakdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer service details.
Automated migration

Worried that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Reamaze to Trakdesk

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Trakdesk.

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Sustained connection between object and people

When migrating your data from Reamaze to Trakdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Reamaze to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Reamaze to Trakdesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and connect your Reamaze support desk with HDM.

  • Grant access to your Trakdesk account.

  • Describe your requirements

    Let us know what components of your migration you need to tweak

  • Get your preferences estimated

    We will investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Reamaze to Trakdesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Trakdesk import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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