Reamaze to SupportBee
migration service

Trouble-free, no special expertise or programming required. A complete Reamaze to SupportBee data migration instrument.

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The best Reamaze to SupportBee tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we developed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Reamaze to SupportBee

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right destinations in SupportBee.

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Maintained association between object and people

When migrating your records from Reamaze to SupportBee we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Reamaze to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Reamaze to SupportBee work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Reamaze to SupportBee.

  • Connect Reamaze

    Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Reamaze to SupportBee.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SupportBee import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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