Reamaze to SolarWinds Service Desk (Samanage)
migration service

Smooth , no special expertise or programming required. A complete Reamaze to SolarWinds Service Desk (Samanage) data migration tool.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from Reamaze to SolarWinds Service Desk (Samanage)

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in SolarWinds Service Desk (Samanage).

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Retained relation between object and people

When migrating your data from Reamaze to SolarWinds Service Desk (Samanage) we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Reamaze to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Reamaze to SolarWinds Service Desk (Samanage) work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Reamaze to SolarWinds Service Desk (Samanage).

  • Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) all data

    Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Reamaze to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SolarWinds Service Desk (Samanage) import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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