Reamaze to Pega Customer Service
migration service

Effortless , no special know how or coding required. A complete Reamaze to Pega Customer Service data migration instrument.

More details

Your best tool for Reamaze to Pega Customer Service data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Reamaze to Pega Customer Service

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Pega Customer Service.

Next

Sustained connection between object and people

When migrating your data from Reamaze to Pega Customer Service we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Reamaze to Pega Customer Service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Reamaze to Pega Customer Service work

  • Prepare

    Register and go to our migration tool.

  • Connect Reamaze

    Choose and connect your Reamaze support desk with HDM.

  • Connect Pega Customer Service

    Grant access to your Pega Customer Service account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to adjust

  • Have your preferences estimated

    We shall investigate your case and send you with a price range and a scope of work.

  • Migrate from Reamaze to Pega Customer Service everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Pega Customer Service import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

CX Expert Roundup: How to Improve Customer Experience

If you’re reading this, you’re probably interested in improving your customer experience. Surely, every business has faced a lot of changes in recent months. The…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

Book a Call
cancel
%s
— %s