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Reamaze to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Smooth , no special know how or coding required. A complete Reamaze to LiveAgent data migration software.

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Your best tool for Reamaze to LiveAgent data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.
Simple and easy procedure

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, choose what you need to migrate and allow the system do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Reamaze to LiveAgent

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in LiveAgent.

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Sustained relation between object and people

When migrating your data from Reamaze to LiveAgent we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Reamaze to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Reamaze to LiveAgent work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Reamaze to LiveAgent.

  • Complete the form with requested credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect LiveAgent

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent everything

    Once everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from Reamaze to LiveAgent.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveAgent import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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