Reamaze to Groove
migration service
Effortless , no special skill set or coding required. A complete Reamaze to Groove data migration instrument.
Reamaze to Groove
Your best tool for Reamaze to Groove data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and see the magic happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer service information.Automated migration
Afraid that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.
Attach the platforms, pick records, click ok, and you’re done!
Data maintenance
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose what goes where, when it starts, and in what order.
Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Reamaze to Groove
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Groove.Next
Retained connection between object and people
When migrating your data from Reamaze to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Reamaze to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Reamaze to Groove work
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Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Reamaze to Groove.
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Link Reamaze
Fill out the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Groove all data
Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Reamaze to Groove.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Groove import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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