Reamaze to Gemini
migration service

Trouble-free , no special knowledge or coding required. A complete Reamaze to Gemini data migration software.

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The best Reamaze to Gemini tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Reamaze to Gemini

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Gemini.

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When migrating your records from Reamaze to Gemini we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Reamaze to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Reamaze to Gemini work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Reamaze to Gemini.

  • Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gemini everything

    When everything's tested, determine a quiet time with the least load on the support staff and start migrating from Reamaze to Gemini.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Gemini import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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