Reamaze to FocalScope
migration service
Smooth , no special expertise or programming required. A complete Reamaze to FocalScope data migration tool.
Reamaze to FocalScope
Your best tool for Reamaze to FocalScope data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and enjoy the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.Simple and easy process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we developed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Reamaze to FocalScope
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in FocalScope.Next
Sustained connectivity between object and people
When migrating your data from Reamaze to FocalScope we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Reamaze to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Reamaze to FocalScope work
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Prepare
Sign up and go to our migration software.
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Link Reamaze
Opt and connect your Reamaze service desk with HDM.
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Link FocalScope
Grant access to your FocalScope account.
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Outline your business needs
Let us know what elements of your migration you wish to modify
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Get your requirements estimated
We will research your case and send you with a cost and a scope of work.
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Migrate from Reamaze to FocalScope everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your FocalScope import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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