ReadyDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

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ReadyDesk import tool you’ve been looking for

Now, there’s no need to concern yourself about any help desk import problems. Full migration from platform to platform with HDM swift and hassle-free.
Save time & money
Affordable price, a quick import to the new help desk, and no need to design the migration script. Get all of this with HDM service.
Smooth migration course
Simply get the customer info ready for transition ahead of time and start moving your records. It’s not necessary to do everything alone.
Vital custom records right beside you
Whether it is for conformity reasons, or convenience, import your old data to the target system to keep the track of customer data easier.
Autonomous import services

Why waste time transferring data manually when a tool can deal with it?

Our migration tool will manage every record so you don’t need to.

Maintained data structure

With HDM, you don’t have to be concerned that all of your moved customer service data will end up somehow scattered.

Whether it is the requester info or customer details, all of this is accounted for.

Data safety

All the passwords you use throughout the migration procedure are not saved. Only authorized personnel can get access to your accounts or help desk panelrecords.

All your info is under solid protection from any type of danger.

Mapping records

Pick what piece of info comes to your new solution yourself.

While managing the migration setup, you can specify what entities to leave behind and what to take with you.

Ease of use

The whole process was solely designed to let users to run the migration on their own.

It’s not necessary to have special experience or exceptional knowledge, just follow the shown prompts.

Customer first

One of the main principles of our company is to provide a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we won’t stop there.


Why import data to ReadyDesk utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to ReadyDesk with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ReadyDesk in 6 simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source service desk with HDM.

  • Give the right to access your ReadyDesk account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you need to tweak

  • Get your needs estimated

    We'll research your application and send you with a price range and a scope of work.

  • Import to ReadyDesk all data

    Move all your customer service records in a single push.

We keep all data secure

We take safety very seriously and have built a complete set of practices , technologies , and policies to help ensure your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

ReadyDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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