QuickFMS import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with data are safe with us and will be used for import only.

Efficient & Furious

It takes you no longer than 15 minutes to set up the import to QuickFMS and run the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to QuickFMS
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to QuickFMS with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to QuickFMS

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to QuickFMS in 6 simple steps

Get ready

Register and go to our migration wizard.
Link source Help Desk

Pick and link your source service desk with HDM.
Link QuickFMS

Grant access to your QuickFMS account.
Clarify your requirements

Let us know what aspects of your migration you would like to adjust
Get your requirements estimated

We'll analyze your case and get back to you with a price and a scope of tasks.
Import to QuickFMS all data

Transfer all your customer support records in a single push.

We always keep all data safe

We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Check out our security guidebook

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To QuickFMS

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.