QuickFMS import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

Spotless QuickFMS import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Full migration from platform to platform with HDM fast and effortless.

Less time & money spent

Affordable process cost, a quick transfer to the new help desk, and no need to develop the migration method. All with HDM.

Clean migration course

Simply prepare your information for migration beforehand and start moving your records. No need to fiddle with anything.

Vital custom records right beside you

No matter if it is for conformity reasons, or convenience, transfer your old data to the target platform to keep up with customers easier.

Automated process

Only the smallest preparations are required from you. We already wrote the migration method.

Just prepare your platform import requirements and you’re good to go.

Maintained data structure

With HDM, you don’t have to be concerned that all your moved ticket data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is safe

When you provide your credentials to our system, you can rest assured.

Only authorized employees directly connected to the data transfer will have access to your profile info.

All the records is guarded by the data encryption systems to prevent any risks.

Data mapping

Decide what piece of info comes to your new platform yourself.

Throughout the data migration, you can check what entities will cut and what will stay.

Simplicity

The whole process was solely designed to let users to run the migration on their own.

No need to have programming experience or proprietary knowledge, just follow the on-screen prompts.

Customer first

One of the main priorities of our company is to make a service that we would like to use ourselves. Even though G2 recognized our customer service, we develop continuously.

What are the key reasons to import data to QuickFMS utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to QuickFMS with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to QuickFMS

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to QuickFMS in 6 simple steps

Get ready

Register and go to our migration wizard.
Link source Help Desk

Pick and link your source service desk with HDM.
Link QuickFMS

Grant access to your QuickFMS account.
Clarify your requirements

Let us know what aspects of your migration you would like to adjust
Get your requirements estimated

We'll analyze your case and get back to you with a price and a scope of tasks.
Import to QuickFMS all data

Transfer all your customer support records in a single push.

We always keep all data safe

We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Check out our security guidebook

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To QuickFMS

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

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Voice of the customers

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