QuickFMS import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details

Spotless QuickFMS import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Full migration from platform to platform with HDM fast and effortless.
Less time & money spent
Affordable process cost, a quick transfer to the new help desk, and no need to develop the migration method. All with HDM.
Clean migration course
Simply prepare your information for migration beforehand and start moving your records. No need to fiddle with anything.
Vital custom records right beside you
No matter if it is for conformity reasons, or convenience, transfer your old data to the target platform to keep up with customers easier.
Automated process

Only the smallest preparations are required from you. We already wrote the migration method.

Just prepare your platform import requirements and you’re good to go.

Maintained data structure

With HDM, you don’t have to be concerned that all your moved ticket data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is safe

When you provide your credentials to our system, you can rest assured.

Only authorized employees directly connected to the data transfer will have access to your profile info.

All the records is guarded by the data encryption systems to prevent any risks.

Data mapping

Decide what piece of info comes to your new platform yourself.

Throughout the data migration, you can check what entities will cut and what will stay.

Simplicity

The whole process was solely designed to let users to run the migration on their own.

No need to have programming experience or proprietary knowledge, just follow the on-screen prompts.

Customer first

One of the main priorities of our company is to make a service that we would like to use ourselves. Even though G2 recognized our customer service, we develop continuously.


What are the key reasons to import data to QuickFMS utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transmit custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to QuickFMS with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to QuickFMS in 6 simple steps

  • Get ready

    Register and go to our migration wizard.

  • Pick and link your source service desk with HDM.

  • Grant access to your QuickFMS account.

  • Clarify your requirements

    Let us know what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We'll analyze your case and get back to you with a price and a scope of tasks.

  • Import to QuickFMS all data

    Transfer all your customer support records in a single push.

We always keep all data safe

We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

QuickFMS import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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