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QuickFMS to TicketLab
migration service

Trouble-free , no special expertise or coding required. A complete QuickFMS to TicketLab data migration software.

More details

The best QuickFMS to TicketLab tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.
Effortless procedure

No need to worry about scripting or continuously control each record moved.

Just link both platforms, pick what you want to take to a new database and allow the system do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from QuickFMS to TicketLab

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in TicketLab.

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Maintained connectivity between object and people

When migrating your records from QuickFMS to TicketLab we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from QuickFMS to TicketLab work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect QuickFMS

    Opt and connect your QuickFMS support desk with HDM.

  • Connect TicketLab

    Grant access to your TicketLab account.

  • Detail your business needs

    Let us know what components of your migration you would like to adjust

  • Have your requirements estimated

    We will investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from QuickFMS to TicketLab everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your TicketLab import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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