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QuickFMS to Solvemate
migration service

Extremely easy , no special know how or coding required. A complete QuickFMS to Solvemate data migration tool.

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The best QuickFMS to Solvemate tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost essential customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Attach the help desks, pick records, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick what goes where, when it starts, and how.

Our developers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from QuickFMS to Solvemate

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Solvemate.

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Retained association between object and people

When migrating your records from QuickFMS to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from QuickFMS to Solvemate work

  • Get ready

    Register and go to our migration tool.

  • Connect QuickFMS

    Opt and link your QuickFMS service desk with HDM.

  • Connect Solvemate

    Give the right to access your Solvemate account.

  • Express your business needs

    Let us know exactly what parts of your migration you need to tweak

  • Get your needs estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from QuickFMS to Solvemate all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Solvemate import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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