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QuickFMS to Remedy IT Service Management
migration service

Smooth , no special knowledge or programming required. A complete QuickFMS to Remedy IT Service Management data migration tool.

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Your best tool for QuickFMS to Remedy IT Service Management data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Simple and easy procedure

No need to worry about coding or continuously watch each record transferred.

Just attach your source and target, choose what you want to migrate and allow the tool do the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from QuickFMS to Remedy IT Service Management

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Remedy IT Service Management.

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Retained relation between object and people

When migrating your data from QuickFMS to Remedy IT Service Management we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from QuickFMS to Remedy IT Service Management work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect QuickFMS

    Pick and link your QuickFMS support desk with HDM.

  • Connect Remedy IT Service Management

    Grant access to your Remedy IT Service Management account.

  • Explain your business needs

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from QuickFMS to Remedy IT Service Management all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Remedy IT Service Management import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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