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QuickFMS to Inmoment Customer Experience (CX)
migration service

Smooth , no special knowledge or programming required. A complete QuickFMS to Inmoment Customer Experience (CX) data migration tool.

More details

Your best tool for QuickFMS to Inmoment Customer Experience (CX) data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is key which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from QuickFMS to Inmoment Customer Experience (CX)

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Inmoment Customer Experience (CX).

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Maintained connectivity between object and people

When migrating your data from QuickFMS to Inmoment Customer Experience (CX) we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from QuickFMS to Inmoment Customer Experience (CX) work

  • Prepare

    Sign up and go to our migration software.

  • Connect QuickFMS

    Select and connect your QuickFMS support desk with HDM.

  • Give access to your Inmoment Customer Experience (CX) account.

  • Outline your needs

    Let us know exactly what parts of your migration you want to fine-tune

  • Get your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from QuickFMS to Inmoment Customer Experience (CX) all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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