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QuickFMS to EBC Group
migration service

Effortless , no special know how or programming required. A complete QuickFMS to EBC Group data migration instrument.

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Your best tool for QuickFMS to EBC Group data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer service details.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool accessible as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from QuickFMS to EBC Group

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in EBC Group.

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When migrating your data from QuickFMS to EBC Group we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to EBC Group

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from QuickFMS to EBC Group work

  • Prepare

    Sign-up and go to our migration software.

  • Opt and connect your QuickFMS support desk with HDM.

  • Grant the right to access your EBC Group account.

  • Explain your needs

    Let us know exactly what components of your migration you want to modify

  • Get your requirements estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from QuickFMS to EBC Group everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your EBC Group import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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