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QuickFMS to DualDesk
migration service

Effortless , no special skill set or coding required. A complete QuickFMS to DualDesk data migration tool.

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Your best tool for QuickFMS to DualDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from QuickFMS to DualDesk

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in DualDesk.

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When migrating your data from QuickFMS to DualDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from QuickFMS to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from QuickFMS to DualDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect QuickFMS

    Opt and link your QuickFMS support desk with HDM.

  • Grant access to your DualDesk account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from QuickFMS to DualDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your DualDesk import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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