QuickFMS to CustomerFirst
migration service
Effortless , no special expertise or programming required. A complete QuickFMS to CustomerFirst data migration instrument.
QuickFMS to CustomerFirst
Your best tool for QuickFMS to CustomerFirst data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and see the wonders happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer support information.Simple and easy process
You don’t have to bother about coding or continuously control each record moved.
Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.
Data dependency
Your customer info comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from QuickFMS to CustomerFirst
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in CustomerFirst.Next
Maintained connectivity between object and people
When migrating your data from QuickFMS to CustomerFirst we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from QuickFMS to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from QuickFMS to CustomerFirst work
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Prepare
Sign up and go to our migration wizard.
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Link QuickFMS
Opt and link your QuickFMS service desk with HDM.
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Connect CustomerFirst
Grant access to your CustomerFirst account.
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Describe your business needs
Let us know exactly what components of your migration you wish to fine-tune
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Get your preferences estimated
We will analyze your application and get back to you with a cost and a scope of tasks.
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Migrate from QuickFMS to CustomerFirst all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your CustomerFirst import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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