Qelp to Dixa
migration service

Trouble-free , no special expertise or programming required. A complete Qelp to Dixa data migration tool.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Qelp to Dixa

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Dixa.

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Maintained connectivity between object and people

When migrating your records from Qelp to Dixa we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Qelp to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Qelp to Dixa work

  • Get ready

    Register and go to our migration wizard.

  • Select and link your Qelp support desk with HDM.

  • Give access to your Dixa account.

  • Outline your business needs

    Let us know exactly what elements of your migration you want to tweak

  • Have your preferences estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Qelp to Dixa all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Dixa import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation
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