Puzzel import
in a few clicks

Without devs, delays and hustle. With step-by-step Puzzel import setup form

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Puzzel and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to Puzzel using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to Puzzel with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.

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Relations illustration

Objects you may import to Puzzel

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Puzzel in several simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Choose and connect your source service desk with HDM.

  • Give the right to access your Puzzel account.

  • Detail your needs

    Let us know what elements of your migration you would like to fine-tune

  • Get your needs estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Import to Puzzel all data

    Transfer all your customer support records in a single push.

We always keep all data secure

We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is secure.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Puzzel import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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