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Polar HelpDesk to VI Service Desk
migration service

Effortless , no special skill set or programming required. A complete Polar HelpDesk to VI Service Desk data migration software.

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Your best tool for Polar HelpDesk to VI Service Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to VI Service Desk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in VI Service Desk.

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Sustained relation between object and people

When migrating your data from Polar HelpDesk to VI Service Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to VI Service Desk work

  • Prepare

    Sign up and go to our migration software.

  • Connect Polar HelpDesk

    Pick and connect your Polar HelpDesk service desk with HDM.

  • Connect VI Service Desk

    Grant the right to access your VI Service Desk account.

  • Describe your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Have your preferences estimated

    We will analyze your case and get back to you with a price range and a scope of work.

  • Migrate from Polar HelpDesk to VI Service Desk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your VI Service Desk import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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