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Polar HelpDesk to TOPdesk
migration service

Smooth , no special knowledge or programming required. A complete Polar HelpDesk to TOPdesk data migration tool.

More details

Your best tool for Polar HelpDesk to TOPdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and see the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, pick what you want to migrate and allow the tool do the remainder.

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Polar HelpDesk to TOPdesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in TOPdesk.

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Retained relation between object and people

When migrating your data from Polar HelpDesk to TOPdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to TOPdesk work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Polar HelpDesk to TOPdesk.

  • Connect Polar HelpDesk

    Fill in the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect TOPdesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk everything

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Polar HelpDesk to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your TOPdesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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