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Polar HelpDesk to Sugester
migration service

Trouble-free , no special knowledge or programming required. A complete Polar HelpDesk to Sugester data migration tool.

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The best Polar HelpDesk to Sugester tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer service details.
Easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just link your source and target, pick what you need to migrate and allow the tool do the rest for you.

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to pick what goes where, when it goes, and how.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to Sugester

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Sugester.

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Retained association between object and people

When migrating your records from Polar HelpDesk to Sugester we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to Sugester work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Polar HelpDesk

    Select and connect your Polar HelpDesk support desk with HDM.

  • Connect Sugester

    Grant the right to access your Sugester account.

  • Express your needs

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate from Polar HelpDesk to Sugester everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Sugester import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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