Polar HelpDesk to SmarterTrack
migration service
Extremely easy , no special knowledge or programming required. A complete Polar HelpDesk to SmarterTrack data migration software.
Polar HelpDesk to SmarterTrack
The best Polar HelpDesk to SmarterTrack tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and enjoy the wonders happening.Data completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.Effortless procedure
No need to worry about scripting or continuously control each record transferred.
Just attach your source and target, tick what you want to migrate and let the system deal with the remainder.
Data dependency
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You may be sure that with HDM no data breaches will take place.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Polar HelpDesk to SmarterTrack
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in SmarterTrack.Next
Sustained connectivity between object and people
When migrating your records from Polar HelpDesk to SmarterTrack we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Polar HelpDesk to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Polar HelpDesk to SmarterTrack work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Polar HelpDesk to SmarterTrack.
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Link Polar HelpDesk
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Link SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack all data
When everything's tested, find a quiet time with the least load on the support department and start migrating from Polar HelpDesk to SmarterTrack.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your SmarterTrack import
Our team would be more than happy to run a customized migration if you have specific demands.
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