Polar HelpDesk to SMART SERVICE DESK ITSM
migration service
Smooth , no special skill set or coding required. A complete Polar HelpDesk to SMART SERVICE DESK ITSM data migration tool.
Polar HelpDesk to SMART SERVICE DESK ITSM
Your best tool for Polar HelpDesk to SMART SERVICE DESK ITSM data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer service details.Easy procedure
No need to worry about coding or constantly control each record transferred.
Just link both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we created a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to SMART SERVICE DESK ITSM
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in SMART SERVICE DESK ITSM.Next
Retained relation between object and people
When migrating your data from Polar HelpDesk to SMART SERVICE DESK ITSM we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Polar HelpDesk to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Polar HelpDesk to SMART SERVICE DESK ITSM work
Prepare
Sign up and go to our migration tool.
Connect Polar HelpDesk
Opt and connect your Polar HelpDesk support desk with HDM.
Connect SMART SERVICE DESK ITSM
Grant the right to access your SMART SERVICE DESK ITSM account.
Explain your requirements
Let us know what aspects of your migration you would like to tweak
Have your preferences estimated
We shall research your case and get back to you with a cost and a scope of work.
Migrate from Polar HelpDesk to SMART SERVICE DESK ITSM everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your SMART SERVICE DESK ITSM import
Our staff would be more than happy to perform a personalized migration if you have particular requirements.
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