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Polar HelpDesk to SimplyDesk
migration service

Smooth , no special skill set or programming required. A complete Polar HelpDesk to SimplyDesk data migration tool.

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Your best tool for Polar HelpDesk to SimplyDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing critical customer service information.
Effortless procedure

No need to worry about scripting or constantly watch each record transferred.

Just link your source and target, pick what you need to take to a new database and allow the system deal with the rest for you.

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Polar HelpDesk to SimplyDesk

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in SimplyDesk.

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Sustained association between object and people

When migrating your data from Polar HelpDesk to SimplyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to SimplyDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your Polar HelpDesk service desk with HDM.

  • Give access to your SimplyDesk account.

  • Outline your needs

    Let us know what components of your migration you wish to tweak

  • Have your preferences estimated

    We'll research your case and send you with a price and a scope of work.

  • Migrate from Polar HelpDesk to SimplyDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SimplyDesk import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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