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Polar HelpDesk to Richmond ServiceDesk
migration service

Trouble-free , no special knowledge or programming required. A complete Polar HelpDesk to Richmond ServiceDesk data migration tool.

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The best Polar HelpDesk to Richmond ServiceDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and see the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool accessible as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to Richmond ServiceDesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Richmond ServiceDesk.

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When migrating your records from Polar HelpDesk to Richmond ServiceDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Richmond ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to Richmond ServiceDesk work

  • Get ready

    Register and go to our migration software.

  • Connect Polar HelpDesk

    Opt and connect your Polar HelpDesk support desk with HDM.

  • Grant the right to access your Richmond ServiceDesk account.

  • Explain your needs

    Let us know exactly what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from Polar HelpDesk to Richmond ServiceDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Richmond ServiceDesk import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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