Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Polar HelpDesk to ProProfs Help Desk
migration service

Extremely easy , no special knowledge or programming required. A complete Polar HelpDesk to ProProfs Help Desk data migration tool.

More details

The best Polar HelpDesk to ProProfs Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and allow the tool deal with the remainder.

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Polar HelpDesk to ProProfs Help Desk

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in ProProfs Help Desk.

Next

Retained connection between object and people

When migrating your records from Polar HelpDesk to ProProfs Help Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Polar HelpDesk to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to ProProfs Help Desk work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Polar HelpDesk

    Select and connect your Polar HelpDesk support desk with HDM.

  • Grant access to your ProProfs Help Desk account.

  • Express your business needs

    Let us know exactly what components of your migration you wish to modify

  • Have your needs estimated

    We shall analyze your case and send you with a price and a scope of work.

  • Migrate from Polar HelpDesk to ProProfs Help Desk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ProProfs Help Desk import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s