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Polar HelpDesk to Magento HelpDesk Ultimate
migration service

Effortless , no special knowledge or programming required. A complete Polar HelpDesk to Magento HelpDesk Ultimate data migration software.

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Your best tool for Polar HelpDesk to Magento HelpDesk Ultimate data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and observe the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer support details.
Effortless procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in charge

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Polar HelpDesk to Magento HelpDesk Ultimate

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Magento HelpDesk Ultimate.

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Sustained connectivity between object and people

When migrating your data from Polar HelpDesk to Magento HelpDesk Ultimate we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to Magento HelpDesk Ultimate work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Polar HelpDesk to Magento HelpDesk Ultimate.

  • Connect Polar HelpDesk

    Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from Polar HelpDesk to Magento HelpDesk Ultimate.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Magento HelpDesk Ultimate import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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