Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Polar HelpDesk to Kayako
migration serviceHelp Desk Migration partner of Kayako

Effortless , no special expertise or coding required. A complete Polar HelpDesk to Kayako data migration instrument.

More details

Your best tool for Polar HelpDesk to Kayako data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and enjoy the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we created a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Polar HelpDesk to Kayako

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Kayako.

Next

Retained connection between object and people

When migrating your data from Polar HelpDesk to Kayako we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Polar HelpDesk to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Polar HelpDesk to Kayako work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Polar HelpDesk to Kayako.

  • Connect Polar HelpDesk

    Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    Once everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Polar HelpDesk to Kayako.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Kayako import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

Book a Call
cancel
%s
— %s