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Polar HelpDesk to HelpdeskEddy
migration service

Trouble-free , no special skill set or programming required. A complete Polar HelpDesk to HelpdeskEddy data migration tool.

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The best Polar HelpDesk to HelpdeskEddy tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer service details.
Automated tool

Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our staff members have see your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to pick what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Polar HelpDesk to HelpdeskEddy

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in HelpdeskEddy.

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Sustained relation between object and people

When migrating your records from Polar HelpDesk to HelpdeskEddy we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Polar HelpDesk to HelpdeskEddy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Polar HelpDesk to HelpdeskEddy work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and connect your Polar HelpDesk support desk with HDM.

  • Connect HelpdeskEddy

    Grant the right to access your HelpdeskEddy account.

  • Outline your business needs

    Let us know exactly what elements of your migration you need to modify

  • Get your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Polar HelpDesk to HelpdeskEddy everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your HelpdeskEddy import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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